Privacy Policy for ITAM EduTech Pvt. Ltd.
Effective Date: 22-October-2022
ITAM EduTech Pvt. Ltd. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and enroll in our educational programs and certification services.
By using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with this Privacy Policy, please do not use our services.
Information We Collect
We collect personal information when you register for our courses, communicate with us, or use our website. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number, date of birth, and billing address.
- Account Information: Username, password, and other information you provide when creating an account.
- Payment Information: Credit card details, PayPal account details, or other payment-related information.
- Course and Certification Data: Information related to the courses you have enrolled in, progress, assessments, and certifications.
- Technical Data: IP address, browser type, operating system, and website usage data, collected automatically via cookies and tracking technologies.
- Communication Data: Records of any communication you have with our support team or instructors, including chat, email, and phone conversations.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your course registration, payments, and issue certifications upon successful completion.
- To Improve Our Services: To analyze user behavior on our website and improve course offerings and user experience.
- To Communicate With You: To send you important updates, course-related information, promotional offers (if you opt-in), and customer service communications.
- To Personalize Your Experience: To tailor our services to your preferences and provide personalized course recommendations.
- To Comply With Legal Obligations: To comply with any legal requirements, resolve disputes, and enforce our Terms and Conditions.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- With Service Providers: We may share your personal information with trusted third-party vendors and service providers who help us operate our business, such as payment processors, hosting providers, and email marketing platforms. These third parties are contractually bound to protect your information.
- With Our Partners: If you have enrolled in a program in collaboration with another entity, we may share your data with them for the purpose of administering the program.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas or court orders).
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve the functionality of our site, and track users’ preferences.
You can manage cookie preferences or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, secure server connections, and access controls.
However, no security measures are 100% effective, and we cannot guarantee the absolute security of your data. You are responsible for keeping your account information (e.g., username, password) secure.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections or updates if it is inaccurate.
- Data Deletion: You can request that we delete your personal information, subject to applicable legal requirements.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@itamedutech.com
International Transfers
If you are located outside the India, please be aware that your information may be transferred to, processed, and stored in Inida or other countries where we or our service providers have operations. By using our services, you consent to this transfer.
Links to Third-Party Websites
Our website may contain links to third-party websites, including partner websites and social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any linked sites.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal data from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: